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   A selection of customer service booklets and information


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Customer Service
Submitter: frank
Released:   Thu, 09-Apr-2009
 
Downloads 7
File Size: 103.95 Kb

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Price: Free | Platform: None | License: None | Limitations: None

Understanding the Hospitality Consumer
Submitter: frank
Released:   Thu, 09-Apr-2009
 
Downloads 8
File Size: 1.43 Mb

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Price: Free | Platform: None | License: None | Limitations: None

The Quote

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Sam Walton